Oxfam is to set up an independent commission to investigate claims of sexual exploitation.
Oxfam International executive director Winnie Byanyima promised to root out any wrongdoing at the charity and provide justice for anyone abused by its staff.
In an interview with the BBC, Ms Byanyima apologised for the scandal which has seen the charity accused of concealing findings of an inquiry into claims staff used prostitutes while delivering aid in Haiti in 2011.
She said: "I'm appointing a high-level commission, independent commission that will look into our culture and our practices and make recommendations to make us stronger at protecting our people.
"We are going to create a vetting system."
Ms Byanyima also said: "What happened in Haiti and afterwards is a stain on Oxfam that will shame us for years, and rightly so."
She added: "From the bottom of my heart I am asking for forgiveness."
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